Last updated: October 9, 2026
This policy explains what personal information Kangen Health collects through kangen.health, why, who we share it with, and the choices you have. “We”, “us” and “our” mean Kangen Health, 3457 Waialae Ave #201, Honolulu, HI 96816. Questions: hello@kangen.health.
The short version
- We collect what we need to sell you a product, answer your questions, and send the newsletter you asked for.
- We do not sell your personal information.
- We use Google Analytics to understand how the site is used and Google Ads to measure whether our ads work.
- You can unsubscribe from email at any time, and you can ask us to see, correct or delete your information.
Information you give us
- Orders: your name, billing and shipping address, email, phone number, and what you bought. Card details are entered into our payment processor’s secure form and are not stored by us.
- Account: if you create an account, your login details and order history.
- Contact form and email: your name, email, and whatever you write to us.
- Newsletter and offer sign-ups: your email address, and your name if the form asks for it.
- Comments and reviews: the name and email you enter, and what you post.
Information collected automatically
- Device and usage data: pages viewed, how you arrived (for example a search or an ad), approximate location from your IP address, browser and device type.
- Cookies and similar technologies: see “Cookies” below.
- Security data: IP address and browser details used to detect spam and fraud.
How we use it
- To process, ship and support your orders, including returns and warranty questions.
- To answer your messages.
- To send our newsletter and offers, only if you signed up for them.
- To understand which pages and articles are useful and improve the site.
- To measure whether our advertising works, so we spend less on ads that don’t.
- To prevent fraud and abuse, keep the site secure, and meet our legal and tax obligations.
If you subscribe, we email you about once a week. Every email has an unsubscribe link, and unsubscribing takes effect right away. Before adding an address to our list, we may check with an email-verification service that the address can receive mail, which helps keep messages out of spam folders. Sending a question through our contact form does not sign you up for marketing email.
Who we share it with
We share personal information only with service providers that help us run the store, and only what they need to do that job:
- Our web host, which stores the site and its data.
- Our payment processor, which handles card payments (Stripe).
- Shipping carriers, which receive your name, address and phone number to deliver your order.
- Email delivery and email-verification providers, which send our newsletter and order emails.
- Customer-relationship and lead-management tools we use to keep track of messages and sign-ups.
- Google, for analytics (Google Analytics) and advertising measurement (Google Ads).
We may also disclose information if the law requires it, to protect our rights or the safety of others, or as part of a sale or transfer of the business. We do not sell your personal information for money.
Cookies
- Essential cookies keep your cart, checkout and login working. The store does not work without them.
- Analytics cookies (Google Analytics) tell us how visitors use the site, in aggregate.
- Advertising cookies (Google Ads) tell us when a visit or purchase came from one of our ads.
You can block or delete cookies in your browser settings; essential features may stop working if you do. You can opt out of Google Analytics with Google’s browser add-on at tools.google.com/dlpage/gaoptout, and control ad personalization at adssettings.google.com.
How long we keep it
Order records are kept for as long as tax and accounting law requires. Newsletter subscriptions last until you unsubscribe. Messages you send us are kept for as long as they are useful for answering you and any follow-up. Analytics data is kept according to Google Analytics’ retention settings.
Your choices and rights
You can ask us to tell you what personal information we hold about you, correct it, or delete it. Email hello@kangen.health and we will respond within 30 days. We may need to confirm your identity first, and we may keep information we are legally required to keep, such as order records.
If you live in California or another state with a consumer privacy law, you have these rights under that law, and we will not treat you differently for using them. We do not sell personal information. Our use of Google Ads measurement may count as “sharing” for advertising under some state laws; you can opt out by emailing hello@kangen.health.
Security
The site uses encryption (HTTPS), card payments are handled by our payment processor, and access to customer data is limited to the people who need it. No system is perfectly secure, so please use a strong, unique password if you create an account.
Children
This site is not directed at children under 13, and we do not knowingly collect their information. You must be 18 or older to buy from us.
Changes to this policy
If we change this policy, we will update the date at the top. Significant changes will also be noted on this page.
Contact us
Email hello@kangen.health or call 1-808-808-8989.
Kangen Health, 3457 Waialae Ave #201, Honolulu, HI 96816.
See also our Terms and Conditions.